Refund and Returns Policy
Thank you for you order, we value you as a customer!
That's why we proudly offer our customers guaranteed satisfaction. If you're not completely satisfied with your purchase, you may return it and we will make it easy.
Simply contact us via email: info@beygems.com about the product you would like to return along with your mailing address. We will respond quickly with instructions for how to return items from your order.
RETURNS
All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS:
To return an item, please email us at info@beygems.com After receiving a confirmation, place the item securely in its original packaging, and mail your return to the following address:
Beygems.com
REFUNDS:
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS:
The following items cannot be returned or exchanged.
*Used *Without Box
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS:
if you have any questions concerning our return policy, please contact us at info@beygems.com